Does hope moderate the impact of job burnout on frontline bank employees' in-role and extra-role performances?
| Year of publication: |
2013
|
|---|---|
| Authors: | Yavas, Ugur ; Babakus, Emin ; Karatepe, Osman M. |
| Published in: |
The international journal of bank marketing : IJBM. - Bradford : Emerald, ISSN 0265-2323, ZDB-ID 3952770. - Vol. 31.2013, 1 (25.1.), p. 56-70
|