Does servant leadership affect employees' emotional labor? : a social information-processing perspective
Year of publication: |
2019
|
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Authors: | Lu, Junting ; Zhang, Zhe ; Jia, Ming |
Published in: |
Journal of business ethics : JOBE. - Dordrecht : Springer, ISSN 0167-4544, ZDB-ID 868017-6. - Vol. 159.2019, 2, p. 507-518
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Subject: | Servant leadership | Affective trust | Cognitive trust | Surface acting | Deep acting | Vertrauen | Confidence | Führungsstil | Leadership style | Emotion | Arbeitsverhalten | Work behaviour | Arbeitszufriedenheit | Job satisfaction |
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