Does the quality of online customer experience create a sustainable competitive advantage for e-commerce firms?
Shivaram Rajgopal; Mohan Venkatachalam; Suresh Kotha
| Year of publication: |
2000
|
|---|---|
| Authors: | Rajgopal, Shivaram ; Venkatachalam, Mohan ; Kotha, Suresh |
| Publisher: |
Stanford : Graduate School of Business |
| Subject: | Electronic Commerce | E-commerce | Wettbewerbsvorteil | Competitive advantage | Online-Handel | Online retailing |
| Extent: | Online-Ressource, 193 KB, text |
|---|---|
| Series: | Research paper series / Stanford Graduate School of Business. - Stanford, Calif., ZDB-ID 2432873-X. - Vol. 1666 |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Arbeitspapier ; Working Paper |
| Language: | English |
| Notes: | Record-last-verified: 23-08-01 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001599720