Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023

1. The Social Economy and the R Principles in Third Sector Organizations in the District of Setúbal -- 2. Improvement of the Manufacturing Process of Active Pharmaceutical Ingredients -- 3. Product Service System Development for 3D Customized Production in Hospitals -- 4. An Optimization Model for the Selection of Renovation Actions in a Building -- 5. The Influence of Augmented Reality on the Consumer Purchasing Process -- 6. Adoption of Electronic Commerce by Portuguese Small and Medium-Sized Enterprises -- 7. When we Associate Innovation to Management and Apply it to National Parks. Case of Huascarán National Park Peru -- 8. Adaptation of Portuguese Agricultural Small and Medium-sized Enterprises to Digital Platforms -- 9. Features of Cargo Capacity Finding for Vehicles to Increase the Sustainability Level of Supply Chains -- 10. Blockchain in a Maintenance Database -- 11. Developed a TRIZ-Lean Methodology in Portuguese Navy Complex Systems -- 12. Intrinsic Availability of a Critical Productive Equipment -- 13. Study of the Time Windows Range Impact on Vehicle Routing Problem -- 14. Reducing Error in Manufacturing in Industry 4.0: A Systematic Literature Review -- 15. A New Model for Quality 4.0 -- 16. A Comparative Study of Service Quality in Portuguese and Angolan Higher Education Institutions -- 17. Exploring the Potential Contributions of Blockchain Technology to Sustainability Reporting -- 18. Erasmus+ 2021-2027 in Higher Education: Contributions to the 2030 Agenda and the Sustainable Development Goals -- 19. Factors and Attitudes Influencing the Implementation of Reverse Logistics (Recycling): The Case of Portuguese Consumers -- 20. Enhancing Tourism Through Local Development Strategies (LDSs): A Study of FLAG Marche Sud Area -- 21. Knowledge Base for Innovations in Higher Education Institutions (HEIs) Towards Smart and Sustainable Future: A Study on EUDRES.