E-government services : a comparative conceptual framework in the EU 27 in view to substantiate the public marketing strategies
Year of publication: |
2012
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Authors: | Matei, Ani ; Săvulescu, Carmen |
Published in: |
Permanent study group: public and nonprofit marketing : proceedings ; 33. annual conference of the European Group for Public Administration, Bucharest, Romania, September 2011. - [Bucharest] : Ed. Economică, ISBN 978-973-709-612-8. - 2012, p. 79-108
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Subject: | E-Government | E-government | Öffentliche Dienstleistung | Public services | Performance-Messung | Performance measurement | Benchmarking | Vergleich | Comparison | EU-Staaten | EU countries |
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