E-Services System Acceptance at an Australian University: A Case Study
This case study is based in a department of a university implementing an e-Services system project. Earlier discussion of the background/context of the case study is to provide a general overview of the department and its business. Analysis of the data provides an insight into Management perceptions about their expectations for the system. Insights on the e-Services project and the factors influencing the implementation are also described. The purpose of analysing the Management’s perspectives about staff use of e-Services is to understand what factors affected the project development.
Year of publication: |
2012
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Authors: | Sandhu, Kamaljeet |
Published in: |
International Journal of Innovation in the Digital Economy (IJIDE). - IGI Global, ISSN 1947-8305. - Vol. 3.2012, 1, p. 27-40
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Publisher: |
IGI Global |
Saved in:
Online Resource
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