eCRM system adoption by hospitality organizations : a technology-organization-environment (TOE) framework
Year of publication: |
2008
|
---|---|
Authors: | Racherla, Pradeep ; Hu, Clark |
Published in: |
Journal of hospitality & leisure marketing : the international forum for research, theory & practice. - Binghamton, NY : Haworth Press, ISSN 1050-7051, ZDB-ID 1344118-8. - Vol. 17.2008, 1/2, p. 30-58
|
Subject: | Gastgewerbe | Hospitality industry | Beziehungsmarketing | Relationship marketing | IT-gestütztes Marketing | Computer-assisted marketing |
-
Holloway, Betsy Bugg, (2013)
-
Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas, (1998)
-
Mayros, Van, (1982)
- More ...
-
Hu, Clark, (2008)
-
A social network perspective of tourism research collaborations
Racherla, Pradeep, (2010)
-
Network externalities and technology use : a quantitative analysis of intraorganizational blogs
Wattal, Sunil, (2010)
- More ...