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A multidimensional measure of system quality : an empirical study in context of mobile banking apps in India
Gupta, Minakshi, (2021)
Service quality dimensions : an empirical investigation of commercial banks in India using SERVQUAL
Arora, Hitesh, (2015)
Exploring e-service quality and its relation with customer satisfaction in the banking sector : an Indian experience
Agrawal, Vivek, (2019)
Effect of card and internet banking on users
Singh, Kamini, (2012)