Effective product-service systems : a value-based framework
Year of publication: |
January 2017
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Authors: | Kuijken, Bram ; Gemser, Gerda ; Wijnberg, Nachoem M. |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 60.2017, p. 33-41
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Subject: | Product-service systems | Customer value | Servitization | Framework | Leistungsbündel | Bundling strategy | Kundenwert | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Betriebliche Wertschöpfung | Value creation |
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