The Effects of Institutional and Organizational Characteristics on Work Force Flexibility: Evidence from Call Centers in Three Liberal Market Economies
Year of publication: |
2009
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Authors: | van Jaarsveld, Danielle D. ; Kwon, Hyunji ; Frost, Ann C. |
Published in: |
ILR review : a publication of the New York State School of Industrial and Labor Relations, a statutory college of the State University, Cornell University, Ithaca. - Ithaca, NY : Cornell Univ, ISSN 0019-7939, ZDB-ID 2186172. - Vol. 62.2009, 4, p. 573-601
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