Effects of money-back and low-price guarantees on consumer behavior : state of the art and future research perspectives
Year of publication: |
2012
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Authors: | Suwelack, Thomas ; Krafft, Manfred |
Published in: |
Quantitative marketing and marketing management : marketing models and methods in theory and practice ; dedicated to Udo Wagner. - Wiesbaden : Springer Gabler, ISBN 978-3-8349-4657-7. - 2012, p. 531-561
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Subject: | Beziehungsmarketing | Relationship marketing | Garantie | Warranty | Kundenzufriedenheit | Customer satisfaction | Niedrigpreisstrategie | Low-cost strategy | Einzelhandel | Retail trade | Bibliometrie | Bibliometrics |
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