Effects of personal control on adoption of self‐service technology innovations
Year of publication: |
2002
|
---|---|
Authors: | Lee, Jungki ; Allaway, Arthur |
Published in: |
Journal of Services Marketing. - MCB UP Ltd, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 16.2002, 6, p. 553-572
|
Publisher: |
MCB UP Ltd |
Subject: | Self‐service | Technology | Service delivery system | Customer requirements |
-
Bolton, Ruth N., (2014)
-
Small details that make big differences
N. Bolton, Ruth, (2014)
-
A key to marketing financial services: the right mix of products, services, channels and customers
Lee, Jinkook, (2002)
- More ...
-
Effects of personal control on adoption of self-service technology innovations
Lee, Jungki, (2002)
-
A longitudinal examination of internet-based customer service system usage in small companies
Palmer, David W., (2012)
-
Considerations in formulating energy policy regions
Black, William C., (1982)
- More ...