Effects of surprises during quality improvement projects : a longitudinal study on method-driven learning in behavioral healthcare
Year of publication: |
2021
|
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Authors: | Choo, Adrian S. ; Kovach, Jamison V. ; Fredendall, Lawrence D. |
Published in: |
IEEE transactions on engineering management : EM. - New York, NY : IEEE, ISSN 0018-9391, ZDB-ID 160438-7. - Vol. 68.2021, 6, p. 1758-1772
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Subject: | Design for Six Sigma projects | surprise | team learning | Qualitätsmanagement | Quality management | Arbeitsgruppe | Team | Projektmanagement | Project management | Lernende Organisation | Learning organization | Lernen | Learning | Krankenhaus | Hospital | Gesundheitsversorgung | Health care | Projektbewertung | Project evaluation | Gesundheitswesen | Health care system |
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