Egovernment: Lessons from Implementation in Developing Countries

E-government applications from a large number of developing countries are reviewed. Different models of electronic delivery of services are compared. Delivery through conveniently located service centers where citizens are served by operators working on-line seems to be emerging as a popular model in countries with low penetration of Internet. Various elements that constitute readiness in implementing e-government are identified. It is argued that trial through a few quick strike , is important, as the benefits need to be demonstrated to citizens and civil servants.