Elaborating the characteristics-based approach to service innovation: making the service process visible
Year of publication: |
2011
|
---|---|
Authors: | Gallouj, Faïz ; Toivonen, Marja |
Published in: |
Journal of Innovation Economics. - De Boeck Université. - Vol. n°8.2011, 2, p. 33-58
|
Publisher: |
De Boeck Université |
Subject: | innovation | services | characteristics-based approach |
-
Do trademarks diminish the substitutability of products in innovative knowledge-intensive services?
Crass, Dirk, (2013)
-
Service innovation in Philippine industries
Serafica, Ramonette B., (2016)
-
Giving ideas a chance : systematic development of services in manufacturing industry
Strassl, Johann, (2015)
- More ...
-
Industrial innovations in relation to service sectors
Toivonen, Marja, (2008)
-
Innovation process interlinked with the process of service delivery : a management challenge in KIBS
Toivonen, Marja, (2007)
-
Different types of innovation processes in services and their organisational implications
Toivonen, Marja, (2010)
- More ...