Electronic banking service quality : perception of customers in the Greater Accra Region of Ghana
Year of publication: |
2022
|
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Authors: | Tetteh, Joseph Emmanuel |
Published in: |
Journal of internet commerce. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1533-287X, ZDB-ID 2112885-6. - Vol. 21.2022, 1, p. 104-131
|
Subject: | Customer loyalty | customer satisfaction | domestic | electronic banking | foreign | Ghana | service quality | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Electronic Banking | Electronic banking | Konsumentenverhalten | Consumer behaviour | Bankgeschäft | Banking services |
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