Electronic communication in the workplace : boon or bane?
Purpose: The purpose of this paper is to review technostress-related challenges arising out of workplace communication, for employees and organizations, and to provide suggestions for taking these challenges on. Design/methodology/approach: The paper presents an overview of current research and practice in the area of technostress-related challenges workplace communication. Findings: Employees face technostress challenges relating to workplace communication in the form of technology overload, interruptions and work-home interferences. Organizations have to strike a balance between giving employees the technology they want and protecting them from these challenges. Several interventions to strike such balance are reviewed and commented on. Practical implications: The paper gives practitioners an accessible overview of current research and practice in the area of technostress from workplace communication such as e-mail. A number of practical interventions are reviewed and commented on, which could help employees tackle such challenges. Originality/value: Although this paper reviews state-of-the-art research, it is written in an accessible and practitioner-oriented style, which should be found valuable by readers with limited time but urgency to deal with technostress challenges arising out of workplace communication.
Year of publication: |
2018
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Authors: | Stich, Jean-François ; Tarafdar, Monideepa ; Cooper, Cary L. |
Published in: |
Journal of Organizational Effectiveness: People and Performance. - Emerald, ISSN 2051-6614, ZDB-ID 2773892-9. - Vol. 5.2018, 1 (07.03.), p. 98-106
|
Publisher: |
Emerald |
Saved in:
Online Resource
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