Electronic customer care : die Anbieter-Kunden-Beziehung im Informationszeitalter ; mit 13 Tabellen
Andreas Muther
| Year of publication: |
1999
|
|---|---|
| Authors: | Muther, Andreas |
| Publisher: |
Berlin [u.a.] : Springer |
| Subject: | Kundenmanagement | Marketinginformationssystem | Electronic Commerce | Telemarketing | Kundenorientierung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XI, 141 S : graph. Darst. 1 CD-ROM (12 cm) Optische Speicherplatte(n) (z.B. CD-ROM, CD-I, Photo-CD, WORM, DVD, Blu-ray Disc) |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| ISBN: | 3-540-64801-1 |
| Classification: | Marketing ; Betriebliche Information und Kommunikation |
| Source: |
Persistent link: https://www.econbiz.de/10004222295