Electronic customer care : die Anbieter-Kunden-Beziehung im Informationszeitalter
Andreas Muther
| Year of publication: |
2001 ; 3., überarb. Aufl.
|
|---|---|
| Authors: | Muther, Andreas |
| Publisher: |
Berlin [u.a.] : Springer |
| Subject: | Kundenmanagement | Marketinginformationssystem | Electronic Commerce | Telemarketing | Kundenorientierung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XIII, 155 S. : Ill., graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| ISBN: | 3-540-41332-4 |
| Classification: | Betriebliche Information und Kommunikation ; Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004710960