Eliciting positive emotion through strategic responses to COVID-19 crisis : evidence from the tourism sector
Year of publication: |
2022
|
---|---|
Authors: | Li, Shuyang ; Wang, Yichuan ; Filieri, Raffaele ; Zhu, Yuzhen |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 90.2022, p. 1-14
|
Subject: | Consumer emotion | Content analysis | Coronavirus (COVID-19) | Crisis response | fsQCA | Signalling theory | Social media analytics | Tourism crisis communication | Coronavirus | Tourismuswirtschaft | Tourism industry | Emotion | Social Web | Social web | Krisenmanagement | Crisis management | Konsumentenverhalten | Consumer behaviour | Tourismus | Tourism |
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