Embracing Sustainability Management Through Excellence in Services : Selected papers from the 26th Excellence In Services International Conference, University of West Scotland, Paisley, 2023
Year of publication: |
2024
|
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Other Persons: | Ciasullo, Maria Vincenza (ed.) ; Martin, Jacques (ed.) ; Brunetti, Federico (ed.) |
Institutions: | Excellence in Services International Conference <26., 2023, Paisley> |
Publisher: |
2024.: Cham : Springer Nature Switzerland 2024.: Cham : Imprint: Springer |
Subject: | Corporate Sustainability | Service Excellence | Quality Management | Strategic Management | Servitization | Information and Communication Technology | Digital Transformation | Digital servitization | Organizational culture | Consumer behavior | Design Thinking | Value creation | Qualitätsmanagement | Quality management | Organisatorischer Wandel | Organizational change | Informationstechnik | Information technology | Strategisches Management | Strategic management | Dienstleistungsqualität | Service quality | Betriebliche Wertschöpfung | Digitalisierung | Digitization | Management | Geschäftsmodell | Business model |
Published items: |
12 hits in ECONIS - Online Catalogue of the ZBW
|
Extent: | 1 Online-Ressource (XVIII, 217 p. 37 illus., 29 illus. in color.) |
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Series: | |
Type of publication: | Book / Working Paper |
Type of publication (narrower categories): | Konferenzschrift |
Language: | English |
ISBN: | 978-3-031-65115-1 ; 978-3-031-65114-4 ; 978-3-031-65116-8 ; 978-3-031-65117-5 |
Other identifiers: | 10.1007/978-3-031-65115-1 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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