Emotional calibration and salesperson performance
Blair Kidwell, Jonathan Hasford, Broderick Turner, David M. Hardesty, and Alex Ricardo Zablah
| Year of publication: |
2021
|
|---|---|
| Authors: | Kidwell, Blair ; Hasford, Jonathan ; Turner, Broderick ; Hardesty, David M. ; Zablah, Alex R. |
| Published in: |
Journal of marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 1547-7185, ZDB-ID 2052318-X. - Vol. 85.2021, 6, p. 141-161
|
| Subject: | customer rapport | emotional intelligence | emotional self-efficacy | positive avoidance | salesperson performance | Emotion | Verkaufspersonal | Salespeople | Intelligenz | Intelligence |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/0022242921999603 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012662146