Emotional dissonance, job stress, and intrinsic motivation of married women working in call centers : the roles of work overload and work-family conflict
Year of publication: |
2022
|
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Authors: | Jeon, Moo-Kyeong ; Yoon, Hyun Joong ; Yang, Yuha |
Published in: |
Administrative Sciences : open access journal. - Basel : MDPI, ISSN 2076-3387, ZDB-ID 2662651-2. - Vol. 12.2022, 1, Art.-No. 27, p. 1-19
|
Subject: | call center | emotional dissonance | intrinsic motivation | job stress | work overload | work-family conflict | Bibliometrie | Bibliometrics | Familie-Beruf | Work-life balance | Callcenter | Call centre | Stress | Work stress | Emotion | Arbeitsbedingungen | Working conditions | Leistungsmotivation | Work motivation | Motivation |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Other identifiers: | 10.3390/admsci12010027 [DOI] hdl:10419/275298 [Handle] |
Source: | ECONIS - Online Catalogue of the ZBW |
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