Emotional labor and crisis response : working on the razor's edge
Sharon H. Mastracci ; Mary E. Guy ; Meredith A. Newman
| Year of publication: |
2012
|
|---|---|
| Authors: | Mastracci, Sharon H. ; Guy, Mary E. ; Newman, Meredith A. |
| Publisher: |
Armonk, NY [u.a.] : M.E. Sharpe |
| Subject: | Öffentlicher Dienst | Verwaltung | Arbeitsbedingung | Arbeitsweise | Public service employment--United States--Psychological aspects. | Crisis management--United States. |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVII, 173 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Includes bibliographical references and index |
| ISBN: | 978-0-7656-2518-2 ; 978-0-7656-2519-9 ; 0-7656-2519-9 |
| Source: |
Persistent link: https://www.econbiz.de/10009354536