Emotions in social media : an analysis of tweet responses to MH370 search suspension announcement
Year of publication: |
2020
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Authors: | Yeo, Su Lin ; Pang, Augustine ; Cheong, Michelle ; Yeo, Jerome Quincy |
Published in: |
International journal of business communication : IJBC ; a publication of the Association of Business Communication. - Los Angeles, Calif. : Sage, ISSN 2329-4892, ZDB-ID 2754771-1. - Vol. 57.2020, 2, p. 194-211
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Subject: | integrated crisis mapping model | crisis communications | emotions in social media | tweet messages | corporate reputation | Social Web | Social web | Emotion | Firmenimage | Corporate reputation | Öffentlichkeitsarbeit | Public relations | Krisenmanagement | Crisis management |
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