Empirical evidence about ISO 9001 and ISO 9004 in Italian companies
Year of publication: |
2017
|
---|---|
Authors: | Murmura, Federica ; Bravi, Laura |
Published in: |
The TQM journal : the international review of organizational improvement. - Bingley : Emerald Group Publishing Limited, ISSN 1754-2731, ZDB-ID 2409387-7. - Vol. 29.2017, 5, p. 650-665
|
Subject: | TQM | ISO 9004 | Quality management system | ISO 9001 | Continual improvement | Spanien | Spain | Italien | Italy | Qualitätsmanagement | Quality management | Standardisierung | Standardization |
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