An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context
Year of publication: |
July 2016
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Authors: | El-Adly, Mohammed Ismail ; Eid, Riyad |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 31.2016, p. 217-227
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Subject: | Mall environment | Atmospherics | Customer perceived value | Malls | Customer satisfaction | Customer loyalty | SEM | UAE | Konsumentenverhalten | Consumer behaviour | Einkaufszentrum | Shopping center | Dienstleistungsqualität | Service quality | Vereinigte Arabische Emirate | United Arab Emirates | Kundenzufriedenheit | Beziehungsmarketing | Relationship marketing | Inflationserwartung | Inflation expectations |
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