Enhancing accountability in public service delivery through citizen's charters : the Indian experience
Year of publication: |
2015
|
---|---|
Authors: | Mishra, Ram Kumar ; Potaraju, Geeta |
Publisher: |
New Delhi : Academic Foundation |
Subject: | Kommunale Dienstleistung | Local public services | Dienstleistungsmanagement | Service management | Öffentliche Verwaltung | Public administration | Indien | India |
Description of contents: | Table of Contents [gbv.de] |
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