Enhancing hotel knowledge management : the influencing factors of online hotel reviews on travellers' booking intention
Yufan Xia, Hing Kai Chan, Lina Zhong and Shuojiang Xu
| Year of publication: |
2022
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|---|---|
| Authors: | Xia, Yufan ; Chan, Hing Kai ; Zhong, Lina ; Xu, Shuojiang |
| Published in: |
Knowledge management research & practice : KMRP ; an official journal of the OR Society. - London [u.a.] : Taylor & Francis, ISSN 1477-8246, ZDB-ID 2115866-6. - Vol. 20.2022, 1, p. 34-45
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| Subject: | booking decision | Online reviews | tourism | word-of-mouth | Hotellerie | Hotel industry | Virales Marketing | Viral marketing | Wissensmanagement | Knowledge management | Tourismus | Tourism | Social Web | Social web | Urlaubsverhalten | Holiday behaviour | Online-Marketing | Internet marketing | Tourismuswirtschaft | Tourism industry | Electronic Commerce | E-commerce |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14778238.2021.1967214 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013177996