Enhancing the customer experience with virtual and augmented reality : the impact of content and device type
Year of publication: |
2021
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Authors: | Orús, Carlos ; Ibáñez-Sánchez, Sergio ; Flavián Blanco, Carlos |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 98.2021, p. 1-13
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Subject: | Augmented reality | Booking intention | Ease of imagination | Presence | Virtual reality | Visual appeal | Virtuelle Realität | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing |
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