Ensemble experiments to optimize interventions along the customer journey : a reinforcement learning approach
Year of publication: |
2024
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Authors: | Song, Yicheng ; Sun, Tianshu |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Hanover, Md. : INFORMS, ISSN 1526-5501, ZDB-ID 2023019-9. - Vol. 70.2024, 8, p. 5115-5130
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Subject: | Bayesian recurrent Q-network model (BRQN) | customer journey | experiment design | long-term reward optimization | randomized experiment | reinforcement learning | Experiment | Lernprozess | Learning process | Lernen | Learning | Theorie | Theory | Konsumentenverhalten | Consumer behaviour |
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