Enterprise resource planning and customer relationship management value
Year of publication: |
2017
|
---|---|
Authors: | Ruivo, Pedro ; Oliveira, Tiago ; Mestre, André |
Published in: |
Industrial Management & Data Systems. - Emerald Publishing Limited, ISSN 1758-5783, ZDB-ID 2002327-3. - Vol. 117.2017, 8, p. 1612-1631
|
Publisher: |
Emerald Publishing Limited |
Subject: | CRM | ERP | Value | Process integration | System integration |
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