Enterprise System Acceptance by Older Workers : A Preliminary Literature Review

The purpose of the current paper is to investigate how to help older workers in enterprise system (ES) acceptance. ES, having their roots in MRP, MRP II, and ERP systems, are now very complex systems that support the management and integration of the whole company and offer inter-organizational integration with company's clients and suppliers. ES implementation is a risky and challenging process during which implementers have to face numerous impediments. The current study investigates available models of technology acceptance in the context of ES implementation and evaluates their usefulness for older workers. The study concludes with the set of propositions aiming at helping the elderly in overcoming the barriers to ES acceptance