Environmental CSR, customer equity drivers, and travelers' critical outcomes : a stimulus-organism-response framework
Year of publication: |
2024
|
---|---|
Authors: | Vatankhah, Sanaz ; Sepehrmanesh, Ali ; Zaeri, Ehsan ; Altinay, Levent |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1557-7554, ZDB-ID 2202405-0. - Vol. 48.2024, 4, p. 725-740
|
Subject: | environmental CSR | customer equity drivers | traveler behavior | airline industry | S-O-R framework | Corporate Social Responsibility | Corporate social responsibility | Kundenwert | Customer value | Fluggesellschaft | Airline |
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