Evaluating cultural industries : investigating visitors' satisfaction in theatres
Year of publication: |
2011
|
---|---|
Authors: | Boerner, Sabine ; Moser, Volker ; Jobst, Johanna |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 31.2011, 5/6, p. 877-895
|
Subject: | Kundenzufriedenheit | Customer satisfaction | Theater | Theatre | Bewertung | Evaluation | Kultursektor | Cultural sector | Deutschland | Germany |
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