Evaluating customers' behavioral intentions in less significant financial institutions
Rubens Pauluzzo and Enrico Fioravante Geretto
| Year of publication: |
2017
|
|---|---|
| Authors: | Pauluzzo, Rubens ; Geretto, Enrico Fioravante |
| Published in: |
The international journal of bank marketing : IJBM. - Bingley : Emerald Publishing Limited, ISSN 0265-2323, ZDB-ID 395277-0. - Vol. 35.2017, 4, p. 714-732
|
| Subject: | Motivation | Service quality | Customer satisfaction | Behavioural intentions | Perceived value | LSFIs | Dienstleistungsqualität | Kundenzufriedenheit | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJBM-06-2016-0078 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011729054