Evaluating effectiveness of a training programme with trainee reaction

Purpose – This paper aims to deal with evaluation of different parameters of an induction programme conducted by a transmission and distribution major in India. The study aims to indicate which aspects of the training programme need to be emphasised when devising induction programmes for managers and non‐managers, and to ascertain whether there is any significant difference in their reactions. Design/methodology/approach – Evaluation has been done with the help of trainee reaction measured by a questionnaire. The statistical tools used include factor analysis to generate factors that influence trainee satisfaction and a t‐test to test the hypothesis that there will be a significant difference between managerial and non‐managerial levels in their satisfaction with different aspects of the programme. Findings – Factor analysis generated six factors, namely clarity of trainer, other facilities, venue of the programme, food served, practical application, and communication of trainer. The t‐test run on these factors shows a significant difference in means for only one factor, namely communication of trainer, which implies that managers could relate better to the trainer, given their intellectual superiority. Research limitations/implications – A larger sample size covering more units of the organisation would help in generalising the findings. Practical implications – The findings could help in developing an induction programme customised to meeting the needs of managers and non‐managers. Originality/value – Practitioners may use this paper to plan a common orientation programme for the healthy integration of managers and non‐managers and to ensure that there is a minimal gap between the satisfaction levels of the two groups.