Evaluating service quality and productivity in the regional airline industry
Year of publication: |
1994
|
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Authors: | Truitt, Lawrence J. |
Other Persons: | Haynes, Ray (contributor) |
Published in: |
Transportation journal : a journal of the Association for Supply Chain Management. - University Park, PA : Pennsylvania State University Press, ISSN 0041-1612, ZDB-ID 860601-8. - Vol. 33.1994, 4, p. 21-32
|
Subject: | Luftverkehr | Air transport | Produktivität | Productivity | Produktqualität | Product quality | USA | United States |
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