Evaluating the electronic service quality of e-shops using AHP-TOPSIS : the case of Greek coffee chains during the COVID-19 lockdown
Xenia J. Mamakou, Konstantina-Porfyria Roumeliotou
| Year of publication: |
2022
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|---|---|
| Authors: | Mamakou, Xenia J. ; Roumeliotou, Konstantina-Porfyria |
| Published in: |
Journal of electronic commerce in organizations : JECO. - Hershey, Pa. : IGI Global, ISSN 1539-2929, ZDB-ID 2115949-X. - Vol. 20.2022, 1, p. 1-17
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| Subject: | AHP | Ε-Commerce | E-S-QUAL | E-Service Quality | MCDMTOPSIS | Website Evaluation | Dienstleistungsqualität | Service quality | Griechenland | Greece | Coronavirus | Website | Electronic Commerce | E-commerce | Online-Handel | Online retailing | Bewertung | Evaluation | AHP-Verfahren | AHP approach | Lockdown | Lock-down |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.4018/JECO.292469 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014306939