Evaluation and comparison of European countries: public opinion on services
Year of publication: |
2010
|
---|---|
Authors: | Ferrari, Pier ; Annoni, Paola ; Manzi, Giancarlo |
Published in: |
Quality & Quantity: International Journal of Methodology. - Springer. - Vol. 44.2010, 6, p. 1191-1205
|
Publisher: |
Springer |
Subject: | Services of general interest | Dissatisfaction index | Nonlinear principal component analysis | Robustness analysis | Bootstrap methods |
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