Evaluation of service quality at events: The 1998 Coca-Cola Masters surfing event at Margaret River, Western Australia
| Year of publication: |
1999
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|---|---|
| Authors: | O'Neill, Martin ; Getz, Donald ; Carlsen, Jack |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 9.1999, 3, p. 158-166
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