Evaluation de la performance environnementale de sites industriels : démarche de concertation pour la mise en place d’un outil d’aide multicritère à la décision

With the strengthening of corporate social responsibility, the need for an evaluation of the environmental performance exists and appears more and more meaningful for the companies. This research paper proposes an evaluation “process & tool” which has been experimentally implemented within the multinational energy company Total. This evaluation is based on synthesis indicator build thanks a dialogue between the stakeholders. The research paper aims to show the added value of this dialogue and why it is necessary to implement an efficient environmental management tool.