Examination of the relationship between management and clinician perception of patient safety climate and patient satisfaction
Year of publication: |
January-March 2019
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Authors: | Mazurenko, Olena ; Richter, Jason ; Kazley, Abby Swanson ; Ford, Eric |
Published in: |
Health care management review : HCM review. - Germantown, Md. : Corp., ISSN 0361-6274, ZDB-ID 430366-0. - Vol. 44.2019, 1, p. 79-89
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Subject: | clinicians | manager | patient safety climate | patient satisfaction | Patienten | Patients | Krankenhaus | Hospital | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care |
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