Examining Employee-Service Personality Congruence:
Year of publication: |
2007
|
---|---|
Authors: | Harris, Eric ; Fleming, David |
Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 20507926. - Vol. 28.2007, 3, p. 97-116
|
Saved in:
Saved in favorites
Similar items by person
-
Fortuitous Brand Image Transfer
Carrillat, François, (2010)
-
Fortuitous Brand Image Transfer
Carrillat, François, (2010)
-
The Customer, Co-Worker, and Management Burnout Distinction in Service Settings:
Harris, Eric, (2004)
- More ...