Examining the relationship between technical and social aspects of total quality management and performance based on European foundation for quality management in insurance companies in Iran
Year of publication: |
2017
|
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Authors: | Torkestani, Mohammad Saleh ; Mazloumi, Nader ; Foroutan, Maryam |
Published in: |
International journal of economic perspectives : IJEP. - Famagusta : Soc., ISSN 1307-1637, ZDB-ID 2464117-0. - Vol. 11.2017, 3, p. 880-888
|
Subject: | Insurance Companies | Quality of Service | Quality Management | Performance | Qualitätsmanagement | Quality management | Versicherung | Insurance | Dienstleistungsqualität | Service quality | Iran |
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