Examining student satisfaction with higher education services : using a new measurement tool
Thorsten Gruber; Stefan Fuß; Roediger Voss; Michaela Gläser-Zikuda
| Year of publication: |
2010
|
|---|---|
| Authors: | Gruber, Thorsten ; Fuß, Stefan ; Voss, Roediger ; Gläser-Zikuda, Michaela |
| Published in: |
International journal of public sector management : IJPSM. - Bingley : Emerald, ISSN 0951-3558, ZDB-ID 616356-7. - Vol. 23.2010, 2, p. 105-123
|
| Subject: | Hochschule | Higher education institution | Dienstleistungsqualität | Service quality | Studierende | Students | Kundenzufriedenheit | Customer satisfaction | Deutschland | Germany |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008652342