Examining the success of the online public grievance redressal systems : an extension of the IS success model
Year of publication: |
2015
|
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Authors: | Rana, Nripendra P. ; Dwivedi, Yogesh Kumar ; Williams, Michael D. ; Lal, Banita |
Published in: |
Information systems management. - Philadelphia, Pa. : Taylor & Francis Group, ISSN 1058-0530, ZDB-ID 1076391-0. - Vol. 32.2015, 1, p. 39-59
|
Subject: | online public grievance redressal systems | systems success | e-government | trust | DeLone and McLean model | India | Indien | E-Government | E-government | Internet | Electronic Commerce | E-commerce | Vertrauen | Confidence |
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