Example, please! : comparing the effects of single customer reviews and aggregate review scores on online shoppers' product evaluations
Year of publication: |
2015
|
---|---|
Authors: | Ziegele, Marc ; Weber, Mathias |
Published in: |
Journal of consumer behaviour : an international research review. - Chichester : Wiley, ISSN 1472-0817, ZDB-ID 2194377-1. - Vol. 14.2015, 2, p. 103-114
|
Subject: | Virales Marketing | Viral marketing | Kundenzufriedenheit | Customer satisfaction | Online-Marketing | Internet marketing | Produktinformation | Product information | Entscheidung unter Unsicherheit | Decision under uncertainty |
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