Explaining resistance to change : some experimental evidence and implications

Many organisational changes fail because of resistance to change by employees. Changes require new ways of thinking, and the general uncertainty that surrounds them tends to make people uncomfortable. Jan Philipp Krügel examines the circumstances under which employees are more accepting of change with a laboratory experiment. His findings suggest that if employees are treated well by their employer in the first place, they are also more willing to help implement changes. The general uncertainty about the outcome of change, however, does not necessarily lead to strong resistance.Jan Philipp Krügel is currently working as a research assistant for the chair of behavioural economics at Helmut-Schmidt-University in Hamburg. His research focuses on experimental economics, game theory and behavioural economics.