Exploring Customer Experiential Components and the Conceptual Framework of Customer Experience, Customer Satisfaction, and Actual Behavior
| Year of publication: |
2013
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|---|---|
| Authors: | Choi, Eun Kyong (Cindy) ; Wilson, Amanda ; Fowler, Deborah |
| Published in: |
Journal of foodservice, business, research. - Binghamton, NY : Food Products Press, ISSN 1537-8020, ZDB-ID 20947896. - Vol. 16.2013, 4 (1.9.), p. 347-358
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